Waterloo Regional Health Network (WRHN) and Canadian digital health company Akinox are partnering through the CAN Health Network to deploy and evaluate an innovative digital solution designed to improve Emergency Department patient navigation, communication and follow-up coordination. The technology will be piloted within WRHN’s new Specialized Treatment Zone (STZ).
The STZ provides a streamlined follow-up pathway for patients who have been assessed and treated in the Emergency Department and require timely reassessment, testing, treatment, or specialized follow-up care. Located adjacent to the Emergency Department, the STZ offers patients a more predictable and efficient care experience while helping reduce avoidable return visits to the Emergency Department and supporting overall patient flow. Through made-in-Canada technology, Akinox Linx+ ED Dispatch will support eligible patients while remaining connected to their care team through this technology.
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This story was originally published by Waterloo Regional Health Network on Oct. 22, 2026.
About Waterloo Regional Health Network Foundation
Waterloo Regional Health Network (WRHN) Foundation raises funds to support life-saving care at Waterloo Regional Health Network. WRHN Foundation works in partnership with our community to help elevate the healthcare experience of WRHN patients and staff.
Thanks to generous support from donors, we raise funds for vital equipment, programs and resources at WRHN that are not covered by the Ontario Ministry of Health.
Learn more at wrhnf.ca
About Waterloo Regional Health Network
Waterloo Regional Health Network (WRHN, pronounced wren) represents the merger of two Hospitals into a single, integrated healthcare organization. Built on over 90 years of partnership, WRHN is home to seven regional programs and comprehensive healthcare services to meet the current and emerging needs in Waterloo-Wellington and beyond.
WRHN is redefining the healthcare experience through collaboration and innovation, addressing barriers to access, advancing care delivery, and setting new standards in compassionate, empowered, community-driven healthcare. At WRHN, every patient is at the centre of everything we do as we strive to improve lives, inspire healing, and build healthier, stronger communities
Learn more at wrhn.ca
